Dariaus Čibonio mokymų centras

Conflict situations and stress management

Open course for those who face and have to manage conflicts with external and internal customers

- Learn to handle conflicts in a positive way -

2021 04 21
Location: Hotel "Vilnius Grand Resort"

Number of participants:

iki 15.
  • What is stress? Positive and negative effects of stress;
  • Stress handling mechanism and our possibility to control it. Analysis of specific stressful situations;
  • Anatomy of conflict in a nutshell;
  • Using the Transactional Analysis model when handling conflict situations;
  • Conflict situations management techniques
  • The modern times’ stressogen – lack of time. The modern view of time management;
  • Handling stress when being criticized. How to criticize and accept criticism constructively. The essential principles and techniques. The proper relation between praise and criticism.
  • Current day disbalance between the essential areas of life. The ways to improve the balance between work and personal life.
  • The bank of gold ideas.
More Less

290 EUR + PVM vienam asmeniui arba

250 EUR + PVM asmeniui, registruojant 3 ir daugiau darbuotojų iš įmonės.

The amount covers the training materials and participation in a 2 days’ seminar with lunch and two coffee breaks.

REGISTER 100% money back guarantee!
We could adapt the program specifically to your company needs.
Contact us to discuss the terms of cooperation: +370 620 10001, +370 609 97856, info@lyderyste.lt
Trainer and author - Darius Čibonis