- What is stress? Positive and negative effects of stress;
- Stress handling mechanism and our possibility to control it. Analysis of specific stressful situations;
- Anatomy of conflict in a nutshell;
- Using the Transactional Analysis model when handling conflict situations;
- Conflict situations management techniques
- The modern times’ stressogen – lack of time. The modern view of time management;
- Handling stress when being criticized. How to criticize and accept criticism constructively. The essential principles and techniques. The proper relation between praise and criticism.
- Current day disbalance between the essential areas of life. The ways to improve the balance between work and personal life.
- The bank of gold ideas.
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