The difference between selling and negotiating.

Three necessary preconditions for successful negotiatiions.

Busting the myths surrounding negotiations. The data of studies, performed by Huthwaite International.

Indicators of efficient behaviour when negotiating: the tricks, used by the strongest and traits of the weak.

Evaluating the participants’ negotiating skills, by use of “Objective behavioural indicators” method. Practical exercises and feedback.

Algorithm of preparation for negotiations.

Practical exercise of preparation to negotiate, performed in pairs.

Taking the initiative at the beginning of a negotiation. Practical exercise and feedback.

Using the win-win strategy when negotiating. Getting ready for a win-win negotiation.

Main mistakes made when negotiating and the ways to avoid them.

The ways to transfer positional communication to the motive based level.

Handling price negotiations successfully: 6 rules and 6 fatal mistakes.

9 ways to improve your negotiating impact.

The ways to stand your ground when negotiating: assertiveness techniques.

The bank of gold ideas.

Negotiation Skills