Dariaus Čibonio mokymų centras

Conflict situations and stress management

Open course for those who face and have to manage conflicts with external and internal customers

- Learn to handle conflicts in a positive way -

Location: Hotel "Vilnius Grand Resort"

Number of participants:

CONTENT OF THE TRAINING
  • What is stress? Positive and negative effects of stress;

  • Stress handling mechanism and our possibility to control it. Analysis of specific stressful situations;

  • Anatomy of conflict in a nutshell;

  • Using the Transactional Analysis model when handling conflict situations;

  • Conflict situations management techniques

  • The modern times’ stressogen – lack of time. The modern view of time management;

  • Handling stress when being criticized. How to criticize and accept criticism constructively. The essential principles and techniques. The proper relation between praise and criticism.

  • Current day disbalance between the essential areas of life. The ways to improve the balance between work and personal life.

  • The bank of gold ideas.

  • More Less

    Koncentruotas, aiškiai dėstytas susitikimas, kurio metu paprastais suprantamais pavyzdžiais iliustruotos situacijos. puikiai pateikiama aktuali tema. Labai gerai suplanuotas laikas paskaitos ir pertraukų leido efektyviau įsisavinti informaciją ir nepervargti.
    Sudėtingi sprendimai perteikti lengva ir įdomia forma.
    Gavau sprendimus, kuriuos taikysiu jau šį vakarą, ir nuo jų mano profesinė veikla ir asmeninis gyvenimas bus geresnis.

    Jolanta Ažondenienė
    Skuodo raj. savivaldybės tarybos narė ("Konfliktinių situacijų ir streso valdymas")
    Participation
    fee

    390 EUR + VAT per person or

    340 EUR + VAT per person, when registering 3 employees from the same company

    IN-COMPANY TRAININGS
    We could adapt the program specifically to your company needs.
    Contact us to discuss the terms of cooperation: +370 620 10001, +370 609 97856, info@lyderyste.lt
    Trainer and author - Darius Čibonis